Shipping Policy
Shipping Policy
Thank you for your trust in Homme de Luxe. We make every effort to ensure fast, secure, and careful delivery of your orders.
Processing times:
All orders are processed within 1-3 business days (excluding weekends and holidays) after receipt of payment. You will receive an email confirmation as soon as your order is shipped.
Delivery times and costs:
- France: 2 to 5 working days
- Europe: 4 to 7 working days
- International: 5 to 10 working days
Shipping costs are calculated automatically at checkout, based on your country and the shipping method selected.
Carriers:
We work with trusted carriers such as DHL, FedEx, UPS and La Poste, depending on the destination.
Order tracking:
As soon as your order is shipped, you will receive an email with a tracking number allowing you to follow the progress of your package in real time.
Delivery delays or problems:
In case of a delay or problem with delivery, please contact our customer service at contact@homme-de-luxe.com. We will help you resolve the situation as quickly as possible.
Customs duties and taxes:
For deliveries outside the European Union, customs duties or local taxes may be applied upon arrival. These charges are the customer's responsibility.
Incorrect or incomplete address:
Please ensure that the address provided when ordering is correct and complete. In the event of a return due to an incorrect address, the customer will be responsible for the return shipping costs.
Contact :
For any questions regarding delivery, our team is at your disposal at the following address: contact@homme-de-luxe.com.
We thank you for your trust.
The Luxury Men's Team